Refund and Returns Policy
At House Care Facility, we strive to provide top-quality home and office care services to our clients. If for any reason you are not satisfied with our services, we offer the following refund and returns policy:
1. Refund Policy
1.1. Service Satisfaction: If you are not satisfied with the quality of our services, please contact us within [number of days] days of service completion to request a refund. We will review your request and, if warranted, provide a full or partial refund.
1.2. Cancellation: If you need to cancel a scheduled service appointment, please notify us at least [number of days] days in advance to receive a full refund. Cancellations made less than [number of days] days in advance may be subject to a cancellation fee.
2. Returns Policy
2.1. Damaged or Defective Services: If you believe that the services provided by House Care Facility are damaged or defective, please contact us immediately to arrange for a reevaluation or reservice. We will work with you to resolve the issue promptly and satisfactorily.
2.2. Unsatisfactory Results: If you are unsatisfied with the results of a service provided by House Care Facility, please contact us within [number of days] days of service completion to discuss your concerns. We will make every effort to address your issues and ensure your satisfaction.
3. Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact our customer service team at [insert contact information]. We are here to assist you and ensure that you have a positive experience with House Care Facility.